Privacy Policy

1. Introduction

Carpex Contractors Ltd. (“Carpex,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data when you visit and use our website, www.carpexltd.com.

Carpex Contractors Ltd. is located at 206-522 Ash St. New Westminster, British Columbia, V3M 3N3, Canada. You can contact us by phone at +1 (236) 332-4305.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

2. Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy, which is to provide our services, operate our website, and communicate with you. We will not collect any additional data beyond the data listed below without notifying you first.

2.1. Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address: Your device’s unique identifier on the internet.
2. Location (general): Derived from your IP address, providing a general geographic area.
3. Hardware and software details: Information about your device, operating system, and browser to ensure website compatibility and improve your experience.
4. Clicked links: Which links you interact with on our site.
5. Content viewed: What pages or specific pieces of content you access.
6. Interactions with Site: How you engage with our website, such as time spent on pages, scrolling behavior, and general navigation patterns.

2.2. Data You Voluntarily Provide

We collect information that you voluntarily provide to us when you interact with our website or services. This may include, but is not limited to:

• Contact information: Name, email address, phone number, and mailing address when you fill out contact forms, request a quote, or subscribe to our newsletter.
• Project details: Information about your construction or renovation needs when you request a consultation or quote.
• Correspondence: Information contained in any communication you send to us, including emails or messages through our website.

3. How We Use Your Personal Data

We use the data we collect for the following purposes:

• To provide and maintain our website and services.
• To respond to your inquiries, requests for quotes, and other communications.
• To improve our website, services, and user experience.
• To send you updates, newsletters, and marketing communications (where you have opted in).
• To analyze website usage and trends to understand our audience better.
• To comply with legal obligations.

4. Digital Marketing Data Collection

We collect certain information for digital marketing purposes to better understand your interests and to show you relevant advertisements for our services. This may include:

• Website activity: Tracking your Browse behavior on our site to understand what services or content you are interested in.
• Demographic information: General, non-personally identifiable demographic data that may be inferred from your interactions or provided by third-party advertising partners.
• Interaction with our ads: Information about whether you clicked on our ads on other platforms.

We may use cookies, pixels, and similar tracking technologies for these marketing purposes. This data helps us to deliver personalized content and advertisements on our website and on third-party platforms (e.g., social media, search engines) based on your apparent interests. You can manage your preferences for these activities as outlined in Section 7 (Your Rights and Choices).

5. Sharing Your Personal Data

We will not sell, rent, or lease your personal data to third parties. We may share your personal data with:

• Service providers: Third-party companies that perform services on our behalf, such as website hosting, analytics, email delivery, and marketing services. These providers are obligated to protect your data and only use it for the purposes we specify.
• Legal requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Hosting and Data Location (United States)

Our website and the data we collect are hosted on servers located in the United States of America. This means that your personal data, including information collected automatically and data you voluntarily provide, will be transferred to, stored, and processed in the United States.

Please be aware that the United States has different data protection laws than Canada. While we take measures to protect your data, including ensuring our service providers adhere to data protection standards, the laws of the United States may provide a different level of protection for your personal data than the laws in your country of residence (Canada). By using our website and providing your information, you consent to this transfer, storage, and processing of your data in the United States.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Opt-out of marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

To exercise any of these rights, please contact our Privacy Policy Agent, Esteban Enriquez using the contact information provided below.

8. Security of Your Personal Data

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact our Privacy Policy Agent, Esteban Enriquez. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Disclaimer: Use of Third-Party Logos

All brands and logos displayed on this site are the intellectual property of their respective owners and are shown here for reference only. These logos are used solely to acknowledge past and present collaborations, both direct and indirect, with these entities.

We understand and respect the importance of intellectual property rights. If you are a brand owner and wish for your logo to be removed from our website, please contact us immediately. We will promptly comply with your request.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our designated Privacy Policy Agent:

Privacy Policy Agent: Esteban Enriquez.
Email: carpex@carpexltd.com or direct email for Esteban Enriquez: esteban@carpexltd.com
Carpex Contractors Ltd. 206-522 Ash St. New Westminster, British Columbia, V3M 3N3 Canada

Phone: +1 (236) 332-4305
Website: www.carpexltd.com